Terms of service

Overview

This website is operated by Danube Enterprises LLC ("Lunarie", "we", "us", "our"). By visiting our site or purchasing from us, you engage in our Service and agree to these Terms of Service, including the additional terms and policies referenced here.

Please read these Terms carefully. If you do not agree to all of them, you may not use the site or its services. Our store is hosted on Shopify Inc.

We may update these Terms by posting changes to this page. Your continued use of the site after changes are posted constitutes acceptance — except where these Terms or applicable law require us to give you advance notice, which is the case for subscription price changes (see Section 5).

PLEASE READ CAREFULLY. ALL DISPUTES WILL BE RESOLVED SOLELY BY BINDING ARBITRATION AND YOU WAIVE THE ABILITY TO BRING CLAIMS IN A CLASS ACTION FORMAT. WITHOUT LIMITATION, THIS CONTRACT INCLUDES INDEMNITIES TO US FROM YOU AND A LIMITATION OF YOUR RIGHTS AND REMEDIES.

Section 1 — Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence. You may not use our products for any unlawful purpose, and you must not transmit any malicious code. A breach of these Terms may result in immediate termination of your Services.

Section 2 — General conditions

We reserve the right to refuse service to anyone at any time. You understand that your content, excluding payment card information, may be transferred unencrypted across networks. Payment card information is always encrypted in transit.

You agree not to reproduce, duplicate, resell or exploit any portion of the Service without our written permission.

Section 3 — Accuracy of information

Material on this site is provided for general information and should not be relied on as the sole basis for a decision. We may modify the contents of this site at any time but have no obligation to update it.

Section 4 — Products, pricing and availability

Products may be available exclusively online and in limited quantities. We have made every effort to display colors and images accurately, but we cannot guarantee your display renders color accurately.

Prices for one-time products are subject to change without notice. Subscription pricing is different and is governed by Section 5.

We reserve the right to limit quantities, restrict sales by region, and discontinue any product.

Section 5 — Lunarie Select Club: subscription terms

The Lunarie Select Club is an automatically renewing monthly subscription. By enrolling, you authorize us to charge your payment method on a recurring basis until you cancel. Please read this section carefully.

What you are charged, and when

• The jewelry item itself is provided at no charge.
• Your first month: $9.97, covering shipping and handling, charged at checkout.
• Your second month: $24.97, made up of a one-time membership fee together with that month's $9.97 shipping and handling.
• Every month after that: $24.97, covering shipping and handling.
• Applicable sales tax is added to each charge and shown at checkout.

The membership fee is charged once only, in your second month. From your second month onward your charge is $24.97 every month — the amount does not change, and nothing further is added.

Your renewal date is the monthly anniversary of your original order. Charges continue on that cycle until you cancel.

The price increases after your first month

Your second charge and every charge after it are higher than your first. We will also notify you by email in advance of your first $24.97 charge. If you do not wish to continue at that price, you may cancel at any time before your renewal date at no further cost.

Charges are final

All charges, including all subscription charges, are non-refundable and final, except where a refund is required by applicable law, where an item arrives damaged, defective or not as described, where a delivery is not received, or where you were charged in error after cancelling. See our Refund Policy.

Cancelling

You may cancel at any time, for any reason, with no cancellation fee. Cancel through the subscription portal linked in your order confirmation and renewal emails, or by emailing hello@lunarieofficial.com. To avoid being charged for an upcoming month, cancel at least 24 hours before your renewal date. Cancelling stops future charges; it does not refund charges already processed, except as set out in our Refund Policy.

Failed payments

If a charge fails, we may retry it and may pause or cancel your subscription. You remain responsible for amounts properly owed for deliveries you have received.

Changes to subscription pricing

All fees are subject to change with prior notice. Apart from the charges described above, we will not change your recurring price without giving you advance notice by email, with enough time to cancel before the new price takes effect.

Section 6 — Orders, billing and account accuracy

When you place an order you are making an offer to purchase. Your order is not accepted until we confirm acceptance, and we must receive and process payment before an order is accepted. We may accept or decline any order at our discretion. Please review your order carefully before submitting, as we may be unable to accommodate a cancellation once an order is accepted. If we decline, change or cancel an order, we will try to contact you using the details you provided.

You represent and warrant that your purchases are for your own personal or household use, and not for commercial resale or export.

By providing a payment method you represent that the information is true and complete, that you are authorised to use it, and that you will pay the charges incurred at the posted prices, including shipping and applicable taxes.

We reserve the right to refuse or limit any order. You agree to provide current, complete and accurate purchase and account information, and to keep your email address and payment details up to date so we can process your orders and contact you.

Section 7 — Shipping and delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers or by events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. See our Shipping Policy for rates and timeframes.

Section 8 — Third-party tools and links

We may provide access to third-party tools "as is" without warranties. Third-party links may direct you to sites not affiliated with us; we are not responsible for their content or practices. Complaints about third-party products should be directed to that third party.

Section 9 — Feedback, reviews and content you share

The Select Club is built around member feedback, so this section matters more here than in a typical store. It is deliberately narrower than the blanket publicity releases common in this industry.

If you send us feedback, reviews, photographs, videos, or comments about our products — whether by email, through a feedback link, on social media where you tag us, or by any other means ("Submissions") — you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish and display those Submissions in connection with marketing and promoting our products, in any media.

• We will credit you by first name and last initial only, unless you ask us to use something else or nothing at all.
• You can ask us to stop. Email hello@lunarieofficial.com and we will stop using your Submission going forward, and remove it from channels we control. We may not be able to recall materials already printed, distributed or served as advertising.
• No payment is due for this use, and none will be claimed by you or any third party.
• We are under no obligation to keep Submissions confidential, to use them, or to respond to them.

You confirm that your Submissions are your own, that you have the right to share them, and that they do not infringe anyone's rights or contain unlawful, defamatory or obscene material. You are responsible for your Submissions. We may remove or decline to use any Submission at our discretion.

Providing feedback is not a condition of Select Club membership and does not affect your billing, your deliveries, or your ability to cancel.

Section 10 — Personal information

Your submission of personal information is governed by our Privacy Policy.

Section 11 — Errors and omissions

Information on this site may occasionally contain typographical errors or inaccuracies relating to descriptions, pricing, offers, shipping charges, transit times or availability. We reserve the right to correct errors and to change or update information, or cancel orders, at any time without prior notice — including after an order has been submitted.

Section 12 — Prohibited uses

You may not use the site or its content: for any unlawful purpose; to solicit unlawful acts; to violate any law or regulation; to infringe intellectual property rights; to harass, abuse or discriminate; to submit false or misleading information; to upload malicious code; to collect others' personal information; to spam, phish, crawl or scrape; to probe, scan or test the vulnerability of the Services or any associated system or network; to breach or circumvent security or authentication measures; to use any robot, spider, scraper, data-extraction tool or automated means to access the Services; or to interfere with the security of the Service.

Section 13 — Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products delivered through it are provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

In no case shall Lunarie, our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the service or any product. Because some jurisdictions do not allow such exclusions, in those jurisdictions our liability is limited to the maximum extent permitted by law.

Our total liability to you, and the remedies available to you, are limited as set out in Section 20.2. You agree this represents a reasonable allocation of risk.

Section 14 — Indemnification

You agree to indemnify and hold harmless Lunarie and our affiliates, officers, directors, agents, contractors, licensors, service providers and employees from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or third-party right.

Section 15 — Severability

If any provision of these Terms is found unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion severed, without affecting the validity of the remaining provisions.

Section 16 — Termination

Obligations and liabilities incurred prior to termination survive termination. These Terms are effective until terminated by either you or us. If we determine that you have failed to comply with any term, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

The following survive termination: Feedback, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Entire Agreement, Governing Law, Dispute Resolution, and any other provision that by its nature should survive.

Section 17 — Entire agreement and order of precedence

These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Service. Any ambiguities shall not be construed against the drafting party.

If there is a conflict between these Terms and another policy on this site, these Terms govern — except that our Privacy Policy governs on any question about the collection, processing or disclosure of personal information, and our Subscription Policy governs on the mechanics of cancelling a subscription.

Section 18 — Governing law

These Terms and any separate agreements whereby we provide you Services are governed by the laws of the State of Wyoming, as set out more fully in Section 20.1.

Section 19 — SMS and phone communication

19.1 Current status of our SMS programme

We are not currently sending marketing text messages. We collect mobile numbers and record SMS consent so that we can contact you about your order and so that we may operate a marketing messaging programme in future. If and when we begin sending marketing messages, the terms below apply, and you may opt out at any time as described in Section 19.5. We will not send marketing messages to anyone who has not consented.

19.2 Opting in

By providing your mobile number and consenting to Lunarie's SMS program — at checkout, through our subscription tools, or on our Select Club application form — you agree to receive recurring automated promotional and personalized marketing text (SMS and MMS) messages from Lunarie, including messages sent using an automatic telephone dialing system, at the number you provided.

Consent to receive automated marketing text messages is not a condition of any purchase.

19.3 What we will send you

Messages you can expect include:

• Order confirmations, shipping updates and delivery notifications.
• Subscription messages, including renewal reminders and advance notice before a price change.
• Marketing, promotions and sales.
• Abandoned cart and checkout reminders.
• Customer support and payment-related messages, including failed payment notices.
• Requests for feedback or a review on a piece you have received.

19.4 Message frequency and cost

Message frequency varies. Message and data rates may apply. We do not charge for the service, but you are responsible for any charges your wireless provider imposes. We may change how often we send messages. Carriers are not liable for delayed or undelivered messages.

19.5 Opting out

Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any message from us, or use the unsubscribe link in our messages. You may receive one message confirming you have opted out. You will not receive further marketing messages from that program unless you re-subscribe. We will also honor any other request that clearly expresses your wish to opt out, such as "please opt me out."

19.6 Help

Reply HELP to any message from us, email hello@lunarieofficial.com, or use our contact page.

19.7 How we handle your mobile number

We do not sell, rent or share your phone number or your SMS opt-in consent status with any third party for their own marketing or promotional purposes.

We share your number with the service providers who operate the messaging program on our behalf, solely so they can deliver messages for us and subject to confidentiality obligations. Those providers are not permitted to use your number for their own marketing.

19.8 Tracking used for cart and subscription reminders

We use cookies, pixels and similar technologies to recognise activity on our site — for example, when items are added to a cart but the purchase is not completed. Where you have opted into SMS, that activity may trigger an automated reminder message. You can disable cookies in your browser, though parts of the site may stop working. See our Privacy Policy for detail.

19.9 AI-assisted message content

We may use generative artificial intelligence services provided by third parties to help draft or suggest the wording of messages we send you. By enrolling, you acknowledge this. Our use of those services does not make the provider a sender or initiator of the messages, or otherwise responsible for them.

19.10 Keeping your number current

You are responsible for giving us a valid mobile number and telling us if it changes or is deactivated, so messages are not sent to someone who did not consent. This responsibility does not apply to T-Mobile customers: when a T-Mobile number enters the carrier's cooling-off period, it is automatically unsubscribed from programs it was previously opted into.

19.11 Age

You may not enroll in our SMS program if you are under 13. If you are between 13 and 18, you must have a parent's or legal guardian's permission.

19.12 Changing the number we message from

We may change any telephone number or short code we use. You will be notified if we do. Messages you send to a number or short code we have changed, including STOP or HELP requests, may not be received, and we will not be liable for failing to act on them.

19.13 Limitations

To the extent permitted by law, we are not liable for failed, delayed or misdirected delivery of information sent through the program, for errors in it, or for any action you take in reliance on it. Disputes relating to the SMS programme are subject to Section 20.

Section 20 — Governing law, limitation of remedies and dispute resolution

20.1 Governing law

All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms, or the rights and obligations of you or of Danube Enterprises LLC, will be governed by and construed in accordance with the laws of the State of Wyoming, without giving effect to any choice of law or conflict of laws rules or provisions (whether of Wyoming or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Wyoming.

20.2 Limitation of rights and remedies

BY USING THE SERVICES OR PURCHASING FROM US, YOU AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW: (A) ANY AND ALL DISPUTES, CLAIMS AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE SERVICES OR ANY PRODUCT OR SUBSCRIPTION WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION; (B) ANY AND ALL CLAIMS, JUDGMENTS AND AWARDS WILL BE LIMITED TO ACTUAL THIRD-PARTY, OUT-OF-POCKET COSTS INCURRED, AND WILL IN NO EVENT EXCEED THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; AND EXCEPT WHERE A STATUTE PROVIDES OTHERWISE, ATTORNEYS' FEES WILL NOT BE AWARDED OR RECOVERABLE; (C) UNDER NO CIRCUMSTANCES WILL YOU BE PERMITTED TO OBTAIN ANY AWARD FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, LOST PROFITS AND/OR ANY OTHER DAMAGES, OTHER THAN ACTUAL OUT-OF-POCKET EXPENSES SUBJECT TO THE LIMIT IN (B) ABOVE, AND/OR ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED; AND (D) YOUR REMEDIES ARE LIMITED TO A CLAIM FOR MONEY DAMAGES (IF ANY) AND YOU WAIVE ANY RIGHT TO SEEK INJUNCTIVE OR EQUITABLE RELIEF BEYOND WHAT IS NECESSARY TO RESOLVE YOUR OWN INDIVIDUAL CLAIM. NOTHING IN THIS SECTION WAIVES ANY RIGHT TO SEEK PUBLIC INJUNCTIVE RELIEF WHERE APPLICABLE LAW PROVIDES THAT SUCH A RIGHT CANNOT BE WAIVED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY SET FORTH ABOVE, SO SOME OF THE PROVISIONS IN THIS SECTION MAY NOT APPLY TO EVERY CUSTOMER.

THE PARTIES HEREBY WAIVE THEIR RIGHT TO JURY TRIAL WITH RESPECT TO ALL CLAIMS AND ISSUES ARISING OUT OF OR RELATING TO THIS AGREEMENT WHETHER SOUNDING IN CONTRACT OR TORT, AND INCLUDING ANY CLAIM FOR FRAUDULENT INDUCEMENT THEREOF.

20.3 Agreement to arbitrate

You and Danube Enterprises LLC (each, a "Party" and collectively, the "Parties") agree that any and all disputes, claims or controversies arising out of or relating to any aspect of the Services — including but not limited to purchases, subscriptions, advertising, marketing, communications (including SMS), and order fulfilment — shall be fully and finally resolved exclusively by binding arbitration, except as specifically provided below.

20.4 Mandatory settlement conference before arbitration

Prior to initiating any arbitration, the Party asserting a dispute must provide written notice and participate in a mandatory settlement conference with the opposing Party. The default location for this conference is Sheridan County, Wyoming. However, if you reside more than 100 miles from that location, the Parties agree the settlement meeting may be held by secure video conference. The meeting must occur within thirty (30) days of written notice. Failure to participate in good faith shall result in a waiver of the right to proceed to arbitration.

20.5 Arbitration procedure

All disputes shall be resolved solely through binding arbitration before a single, impartial arbitrator. The arbitration shall be administered under the Streamlined Arbitration Rules and Procedures of JAMS Inc. ("JAMS") or, if JAMS is unwilling or unable to set a hearing within fourteen (14) days of the demand, another mutually agreed arbitration provider such as the American Arbitration Association ("AAA"). If an in-person hearing is required, it shall take place exclusively in Sheridan County, Wyoming, unless mutually agreed otherwise.

Where 25 or more claims of a similar nature are submitted by or with the assistance of the same or coordinated counsel, the administering provider's mass arbitration, multiple-case or consolidated filing procedures and the corresponding fee schedule apply, and are expressly adopted by this agreement.

The arbitration process shall be streamlined and completed within ninety (90) days of initiation. Discovery shall be limited to initial disclosures unless mutually agreed otherwise. The arbitrator shall have no authority to award punitive, statutory or consequential damages. Only actual out-of-pocket damages may be awarded. Final decisions must be issued within the ninety (90) day timeline.

Arbitration fees and costs are allocated in accordance with the rules and fee schedule of the administering provider in effect at the time a claim is filed. Each Party shall bear its own legal fees unless otherwise required by law. We will not be responsible for paying any travel or accommodation expenses associated with attendance at arbitration hearings.

No award, finding or stipulation of fact by the arbitrator will have any preclusive or collateral estoppel effect in any other arbitration or court proceeding, unless it involves the exact same Parties.

20.6 Individual basis only

The requirement that claims proceed only on an individual basis, and the waiver of class, collective, consolidated and representative proceedings, apply whether or not you opt out of arbitration under Section 20.10, and whether a claim is heard in arbitration or in court.

Disputes will be arbitrated only on an individual basis and will not be consolidated with any other proceedings that involve any claims or controversy of another party, including any class actions. If a court or arbitrator holds that this restriction is unconscionable or unenforceable, then the agreement to arbitrate does not apply, and the dispute must be brought in a court of competent jurisdiction in Sheridan County, Wyoming.

20.7 Exceptions

Notwithstanding the foregoing, either Party may bring qualifying claims in small claims court. We may also seek injunctive or equitable relief in state or federal courts in Sheridan County, Wyoming, or any other court with jurisdiction. Nothing in this section prevents you from reporting a concern to any federal, state or local agency.

20.8 Scope

This agreement to arbitrate is governed by the Federal Arbitration Act and the laws of the State of Wyoming. It is intended to be broad and includes, without limitation:

1. claims or disputes relating to any aspect of the Services, whether based in contract, tort, statute or any other legal theory;
2. claims or disputes directly or indirectly arising from conduct or events that occurred prior to, during, or after the effective date of these Terms;
3. claims or disputes subject to class action litigation in which you are not currently a member of a certified class; and
4. claims or disputes with any agent, employee, successor or assign of the Parties.

20.9 Severability

If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, the remaining provisions shall remain in effect and be construed in accordance with their terms as if the invalid, unenforceable or illegal provision were not contained herein.

Public injunctive relief. If a claim for public injunctive relief is found to be non-waivable and not subject to arbitration under applicable law, then that claim alone — and no other claim — shall be severed from the arbitration and stayed pending the outcome of arbitration of the remaining claims, after which it may proceed in a court of competent jurisdiction. The remainder of this Section 20, including the agreement to arbitrate and the requirement that claims proceed on an individual basis, remains in full force.

20.10 Opting out of arbitration

You may opt out of this arbitration agreement within thirty (30) days of your first interaction with us by sending written notice to hello@lunarieofficial.com, including your full name, mailing address, and a clear statement that you wish to opt out.

Section 21 — Intellectual property

The Services, including all trademarks, brand names, text, images, graphics, product photography, video, audio, and the design, selection and arrangement of them, are owned by us or our licensors and are protected by United States and foreign intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store or transmit any material from the Services without our prior written consent. Nothing in these Terms grants you any licence or right in our intellectual property except as expressly stated. All rights not expressly granted are reserved.

Our name, logo, product names, designs and slogans are our trademarks. You may not use them without our prior written permission. All other names, logos and marks appearing on the Services are the property of their respective owners, and their appearance does not imply any endorsement.

Section 22 — Relationship with Shopify

Our store is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with us. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and us, including any injury, damage or loss resulting from products or services purchased. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with us.

Section 23 — Automated agents

This section applies if you use, enable or cause the deployment of an Agent to access or interact with the Services. "Agent" means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person, and that can run without direct supervision.

An Agent may access the Services only if it identifies itself at all times and complies with the requirements below, and only if we have not asked it to stop. We may limit, including by technical means, whether and how any Agent accesses the Services.

Agents must: (i) identify themselves in every request by including "Agent/[agent name]" in the user agent string; (ii) not conceal that access is automated, including by mimicking human interaction patterns or by completing or circumventing measures intended to distinguish computers from humans; (iii) answer truthfully any prompt seeking to determine whether interactions come from a human; and (iv) not circumvent any measure intended to block, limit or control automated access.

Section 24 — General

Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent, and any attempt to do so is void. We may assign or transfer these Terms and our rights and obligations without your consent or notice to you.

Force majeure. Neither party is liable for any delay or failure to perform where it results from a cause beyond that party's reasonable control, including acts of God, labour disputes, power or telecommunications failures, pandemic or epidemic, earthquake, storm or other natural events, embargoes, riots, acts or orders of government, acts of terrorism, or war.

No agency. Nothing in these Terms creates any agency, partnership, joint venture or employment relationship between you and us.

Third-party beneficiaries. Except where expressly stated, there are no third-party beneficiaries to these Terms.

Headings. Headings are for convenience only and do not affect the interpretation of these Terms.

Changes to these Terms. You can review the current version at any time on this page. We may update or replace any part of these Terms by posting changes here. We will notify you of material changes in accordance with applicable law, and such changes take effect on the date specified in the notice. Your continued use of the Services after changes are posted constitutes acceptance.

Section 25 — Contact

Questions about these Terms of Service should be sent to hello@lunarieofficial.com.

Danube Enterprises LLC
75 E 3rd St
Sheridan, WY 82801
United States

Last updated: 27 August 2026