Privacy policy

This Privacy Policy describes how Danube Enterprises LLC ("Lunarie", "we", "us") collects, uses and discloses your personal information when you visit or make a purchase from lunarieofficial.com, apply to the Lunarie Select Club, or otherwise communicate with us.

Last updated: 27 August 2026

Information we collect

Contact details — name, email address, phone number, shipping and billing address.
Payment information — processed and stored by Shopify and our payment providers. We never see or store your full card number.
Order and transaction information — items viewed, added to cart, purchased, returned or cancelled, and your subscription status and billing history.
Select Club application responses — the answers you give in our qualification survey, such as the jewelry types, metal tones and styles you prefer.
Consent records — where you tick a box to agree to our terms or to receive SMS marketing, we record the exact wording you agreed to, the date and time, the page you were on, your IP address and your browser's user agent. We keep this as proof of your consent.
Device and usage information — IP address, browser and device type, operating system, pages viewed, referring site, and approximate location (country, region, city) derived from your IP.
Marketing attribution data — campaign parameters in the links you arrive through (such as utm_source) and advertising click identifiers (such as fbclid and gclid).
Communications with us — the content of your emails and support messages.

Personal information sources

We collect personal information:

Directly from you — when you place an order, apply to the Select Club, contact us, or otherwise provide it.
Automatically through the Services — from your device when you browse, and through cookies and similar technologies.
From our service providers — where we engage them to provide part of the Services and they collect or process information on our behalf.
From our partners and other third parties.

Where your information is stored

Our store is hosted by Shopify Inc., which stores order, customer and payment data on our behalf. We and our service providers also hold some information — including Select Club application responses and website activity data — on systems we operate or engage for that purpose. All are located in the United States or other countries.

Cookies and similar technologies

We and our service providers use cookies, pixels and similar technologies to operate the store, keep you signed in, remember your cart, understand how the Services are used, and measure advertising. Some are set by us and some by our providers.

These technologies may include an identifier that lets us recognise the same browser across visits so we can measure whether our advertising works. Identifiers of this kind do not contain your name, email address or other directly identifying information.

You can control cookies through your browser settings. Blocking them may stop parts of the store working.

Advertising and measurement

When you take certain actions on our site — such as viewing a product, adding to cart, submitting the Select Club application, or completing a purchase — we share a record of that action with our advertising and analytics partners so we can measure and improve our advertising. This may happen from your browser and also directly between our systems and theirs.

The information shared can include the action taken, its value, and identifiers used for matching such as your email address, phone number, name and general location. Identifiers of this kind are irreversibly hashed before they are shared — we do not share your email address or phone number in readable form. Device and connection information, including your IP address, is also shared, as these partners require it for matching.

Depending on where you live, this may be considered a "sale" or "sharing" of personal information for targeted advertising. You can opt out — see Your Privacy Choices.

Your mobile number and SMS consent

We are not currently sending marketing text messages. We collect mobile numbers and record consent so we can contact you about your order and so we may run a marketing messaging programme in future.

We do not sell, rent or share your phone number or your SMS opt-in consent status with any third party for their own marketing or promotional purposes.

We share your number with the providers who operate our messaging program on our behalf, solely so they can deliver messages for us and under confidentiality obligations. They may not use it for their own marketing.

We keep a record of your SMS consent — the wording you agreed to, the date and time, the page, your IP address and user agent — for as long as we may need it to evidence that consent.

We may use cookies and pixels to detect activity such as an abandoned cart, and, where you have opted in, use that to trigger a reminder message. We may also use third-party AI services to help draft message wording; those providers are not the sender of the messages.

Categories of third parties we disclose information to

Service providers who perform services on our behalf — including hosting, IT, payment processing, subscription billing, fulfilment and shipping, customer support, data analytics and communications.
Advertising and marketing partners, as described above.
Third parties you direct us to, or consent to us disclosing information to.
Professional advisers such as our lawyers, accountants and insurers.
Authorities and others where required by law, to respond to valid legal process, to enforce our terms, or to protect our rights or the rights of others.
A successor in connection with a merger, acquisition, financing or similar transaction.

We do not sell your personal information for money.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and with third parties that may be located in countries other than where you reside. To learn more, see the Shopify Consumer Privacy Policy, and you may exercise certain rights via the Shopify Privacy Portal.

How we use your information

To provide the store and fulfil your orders, including recurring Select Club deliveries.
To manage your subscription, process renewals, and contact you about changes — including advance notice before a price change.
To send marketing by email and SMS where you have consented, and to measure whether our advertising works.
To provide customer support and respond to you.
To detect and prevent fraud and abuse, including filtering automated form submissions.
To comply with law and enforce our terms.

Your rights and choices

Depending on where you live, you may have the right to:

Access or know what personal information we hold about you.
Delete personal information we hold about you.
Correct inaccurate personal information.
Receive a copy of your information, or have it transferred.
Opt out of the sharing of your personal information for targeted advertising. See Your Privacy Choices.
Not be discriminated against for exercising any of these rights.

If you visit our site with the Global Privacy Control signal enabled, we treat that as an opt-out request for that browser where applicable law requires it.

To exercise any right, contact us at hello@lunarieofficial.com. We may need to verify your identity first, and we will respond within the time applicable law requires.

Marketing opt-outs

Email — use the unsubscribe link in any marketing email.
SMS — reply STOP to any message, or use the unsubscribe link. Reply HELP for help.

You may still receive non-marketing messages about your orders and subscription.

Complaints

If you have a complaint about how we handle your personal information, contact us at hello@lunarieofficial.com. Depending on where you live, you may have a right to appeal a decision we make, by contacting us again, or to lodge a complaint with your local data protection authority.

Authorised agents

Where applicable law allows, you may appoint an authorised agent to make a request on your behalf. We will ask the agent for proof that you authorised them, and we may still need to verify your identity with you directly.

How long we keep information

We keep personal information for as long as needed to provide the store, manage your subscription, comply with our legal obligations, resolve disputes and enforce our agreements. Consent records for SMS marketing are kept for as long as we may need to evidence your consent.

Security

We take reasonable precautions and follow industry practice to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our store is not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has given us their information, contact us and we will delete it. As of the date of this policy, we do not have actual knowledge that we sell or share the personal information of anyone under 16 years of age.

International transfers

We are based in the United States and sell to customers in the United States. Your information may be processed by service providers in other countries.

Changes to this policy

We may update this policy to reflect changes in our practices or for legal reasons. We will post the revised policy here and update the date at the top.

Contact

Questions, requests or complaints: hello@lunarieofficial.com

Danube Enterprises LLC
75 E 3rd St
Sheridan, WY 82801
United States